ISO 44000 Journeys
Journeys are predefined ways to use New Information Paradigm's solutions, combining them to deliver particular value propositions.
Below are two journeys delivering value with the ISO44000 diagnostic.
Capability Development Journey
The ICW community intuitively knows the value of collaborative business relationships in achieving the alignment, resilience and coherence demanded by complex environments.
To a significant extent, organisations certified to the ISO 44001 Standard have spread, scaled and embedded collaborative working best practice. However it can still be difficult to identify, explain and demonstrate its value to the wider supply chain such that collaborative working, where appropriate, can become the norm.
An ISO 44000 Diagnostic could be deployed within a Capability Development Programme (or 'journey') in order to share the collaborative business relationship management message with your supply chain, in a way that it can be easily embraced and embedded in day to day practice.
Align Common Understanding
Initiate learning programmes to ensure that supply chains have clarity about collaborative working, in preparation for assessing capability.
Self Assess Capability
Encourage supply chains to assess their current collaborative working capability and readiness at an individual, organisation, geography or category level for each Value Code.
Identify Desired States
Agree desirable, but pragmatic levels of capability for each Value Code to reveal specific gaps and opportunities for improvement.
Prioritise Improvement Areas
Select and prioritise the key Value Code gaps in capability to focus attention on specific improvement plans, resource investments and actions that deliver the most benefit.
If you are interested in this journey, scroll down to get in touch with us.
Performance Management Journey
Another way to demonstrate the value of collaborative business relationship management within your organisation is to embed it in day-to-day activities across the business.
As Value Codes articulate ‘things that matter’ and are designed to deliver value in action, they are discrete, outcome-driven and factual. This means they can be deployed to surface critical differences of perception about present performance - between members of your team and/or between your team and/or your partners, etc, etc.
The ISO 44000 diagnostic value codes can therefore be used not just to look at general collaborative capability, but also to dive in to frontline performance in specific collaborative projects, programmes and relationships.
The process below shows how performance can be monitored and improved, used to 'fire-fight' tricky situations, assure performance to higher management or simply to maintain focus on what matters as the project evolves.
Identify and agree current performance
Assess a relationship, gathering multiple perspectives from all involved organisations, roles, geographic areas etc. Use the comprehensive reporting to better understand, verify and establish a baseline consensus on present performance.
Prioritise and clarify action on areas needing attention
Based on your agreed present and desired states, the Value Code structure will automatically indicate improvement steps. More detailed analysis of comments given to specific Value Codes can reveal suggested actions (and relative enthusiasm) from stakeholders. Could include facilitated workshops.
Align understanding on the areas needing attention
To maintain momentum, share 'lessons learned', and provide a persistent and easily updated resource for the wider community... the results of the exercise, examples of best practice and the (up-to-date) status of any initiatives can be captured and presented online for all stakeholders to access whenever / wherever the information is most needed (can include custom micro learning content).
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